I can not find my weblisting

I can not find my weblisting: If you are having difficulty accessing your website, this may be due to several issues – please check them

First basic checks

Make sure you entered your website address correctly in the address bar of your browser. for example http://www.example.com
Is your internet connection working properly? Can you navigate to other websites like http://www.google.com? If not, try restarting your router / computer.
If you have multiple web browsers installed on your computer, such as Chrome and Firefox or Internet Explorer, can you use an additional browser to access the website?
Have you checked your ISP’s status page to see if they have service reports?
Check our status page to see if there have been any reported service disruptions.

Secondary checks

Make sure that this site is accessible to everyone else: Down Detector (search)
You can “ping” your site, for example this site: http://tools.pingdom.com/ping/
Also try the following steps: http://www.purpledogdesign.com/clients/knowledgebase/106/Ping-and-traceroute-tests.html
You can visit the site from a proxy page (someone else’s virtual computer), for example, this one: http://kproxy.com/
You can connect to your site’s cPanel – learn how.
Have you tried to access your website over a mobile network (for example, not over Wi-Fi broadband)
If you are using mobile data, have you checked if data roaming is enabled?

Troubleshooting steps

If you can go to your website by following the steps above, it means that the problem is not with your website or server at all, but something local to you.

In this case, try the following steps that can help “clear the cache” – caches are saved entries that can sometimes become old or corrupted and need to be updated.

Clear your browser cache / cookies.

Have you tried clearing your computer’s cache and cookies? Click here to view instructions

Flush DNS on your local computer.

Most operating systems and DNS clients automatically cache IP addresses and other DNS results to speed up subsequent queries for the same hostname. Sometimes old or bad results will be cached and therefore need to be cached to communicate properly with the host. All major operating systems allow you to force this process, below are the general steps you will need to follow to clear your DNS cache.

https://www.whatsmydns.net/flush-dns.html

Reboot the modem.

Sometimes your router (also called a modem or just a “wall box”) crashes due to old or outdated internet entries (cache again!). The easiest way to find out if this is the problem is to restart it to remove the old information from the cache.

Locate the power button on your router or turn off on the wall
Power off the router and wait 10 seconds, then restart it.
Wait for your network to recover and then try browsing the site again.

Contact your internet service provider.

Just like your browser and web router have a cache of the latest web pages, your ISP can create caches on your behalf. In some (rare) cases, even if you use refresh to get new data from a web page, the pages still appear to be old. This could be because your ISP hasn’t configured its cache to delete it regularly, or if there is a problem. In this case, their equipment may not be broadcasting the latest web pages.

When you encounter this problem, you will need to contact your ISP to resolve the issue.
Tell them you think their cache is blocked
Let’s see if I can give an explanation

Contact computer / IT support.

If you’ve tried all of the above and can’t find the problem – or find a problem with your computer’s hardware – contact your IT support team. If you don’t have an IT company, we recommend that you contact Briin from Waiheke Techs.

When you encounter this problem, you will need to contact your ISP to resolve the issue.
Tell them you think their cache is blocked
Let’s see if I can give an explanation

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