Reliable Customer Service: If the COVID pandemic has taught us anything, it’s that having a reliable internet service should be included in your survival kit. But one thing is true, none of us wants to break the bank to get online. You must have realized that amidst the pandemic too. A high-speed internet connection is essential to communicate, work from home, study, and buy household essentials.

Have you been paying a high internet bill over the past months and now wondering if there is an affordable internet service out there that doesn’t compromise on customer support? The good news is plenty of options exist if you happen to look at the right place. The bad news is making a decision is not easy.

We have taken a closer look into internet service providers to help you find affordable ISPs who are promising fast speed and exceptional customer support. Here’s everything you need to know:

1: Charter Spectrum

 America is in love with TV and internet deal and its Internet services ever since the company’s inception. The provider offers fast speed, cheap Wi-Fi, and free equipment. You can choose from speeds starting 100 Mbps up to 1000 Gig.

Charter takes pride in its unlimited data, no contracts, and reliable customer support services. Finally, if you sign up for a specific Spectrum bundle as a new customer, the provider will assist you in purchasing your old contract for up to $500. In addition, all Spectrum internet subscribers get access to millions of Wi-Fi hotspots located across the country. To get a bargain, you can bundle internet, cable, and TV services too. Mobile and traditional phone support are available to help customers with general and technical inquires.

2: Verizon Fios

Verizon Fios is another great internet service provider because of its affordable costs, fast download speeds, and amazing customer care. All Verizon plans come with unlimited data and no contract.

The rental equipment cost is higher but you always have the option of bringing your own equipment. Verizon’s 200 Mbps plan is the cheapest option and provides adequate speeds for most households. This is an excellent alternative if you are seeking a good deal and have a household of four or fewer Internet users.

To save more on your purchase, you can bundle Fios Home Internet plans with any of its TV packages. The provider’s customer support services are one to count on as well.

3: CenturyLink

CenturyLink’s Unlimited Internet plan (which is the basic plan) offers a DSL internet connection with speeds ranging from 15 to 100 Mbps depending on your location. Its Fiber Internet plan includes all of the advantages of a fiber internet connection, including speeds of up to 940 Mbps. However, this plan is currently only available in a few cities.

It’s another internet service provider with no data caps, no price hikes, or contracts to tie you down. You can count on CenturyLink’s customer support.

How to Know Which ISP Is Right for You

These options can be overwhelming especially when every provider is kind of offering the same services. To help you decide, narrow down your options based on the following pointers

Know What Speed You Need

Everything begins by knowing what speed you need. To complete all of your daily Wi-Fi duties with ease, you’ll need an internet plan with adequate download and upload speeds.  The basic plan of most ISPs would meet the need of a household with 2-3 members.   Large families and those who prefer video streaming and internet gaming, on the other hand, should pick a considerably speedier package.

Check the Availability of the Provider in Your Area

If you live in a rural area, you may have access to only one internet provider. Similarly, some plans are not available in all states. Before settling your heart on a provider and its internet plan, double-check if it’s available in your region.

Take Advantage of the Promotions

Most providers have some ongoing promotions to invite more customers to sign up for their services. Before you subscribe to one of their regulars, ask about the current promotions and choose only if it suits you. Pay attention to the post-contract price, and if you take advantage of any of an offer, set a reminder on your calendar to cancel or renegotiate when the offer expires.

Go BYOD

Most internet service providers either ask you to buy a modem and router from them or charge a monthly fee for renting the equipment. They also let customers use their own devices under the BYOD option. If you already have the equipment, use that instead of spiking your monthly bill with the equipment fee.

Check Reviews on Customer Support

Don’t forget to do your own research on the provider’s reputation when it comes to customer support. Hear what their subscribers have to say about how they tackle an issue whenever it arises.

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