You‘ve rearranged your to-do list four times this week without ever finishing missed a deadline. Your boss said, awkwardly, that you tend to “drift off” in meetings. You have the skills then why does work feel like a walk against…
Last year, a friend of mine took to pricing solar panels, was told that it would cost $14,000, and in a fit of terrified earnestness stopped considering going green at his house all together. Of course two months after he…
Most chatbots are terrible within the first ten seconds. Not because the engine behind it was crap, but because nobody created what should take place before it kicked in to shine. A user inputs anything generic, the bot hangs or…
Too many people begin with the wrong question when trying to construct a chatbot. They ask “which tool works the best?” rather than “what am I really trying to do?” That second question is where you‘ll find out whether you‘ll…
Almost all the chatbots tutorials will suggest thatall you need to do is to choose a tool, type some sentences, and that‘s it you will have your assistant setup. Well, it‘s indeed true. Which is also why almost all the…
Most of these “guides” to chatbot use read as if they were written before anyone had actually used a chatbot for an actual store. They mention features. They mention how “the future” is just a chatbot away.Then you put one…
Here is a figure I was surprised to see: 85% of B2B marketers conducting demand-gen programs are using chatbots/conversational agents today and most report lead quality and quantity improved and not degraded. That‘s not a someday stat. That‘s today. But…
If you‘ve ever found yourself in another country, dialing up your phone and then watching your balance plummet in seconds, you already know what the problem is. Roaming has long since become a major pain for anyone traveling abroad, even…
I bet you‘ve typed in ‘talk to a human’ into a chat window at least once this month. Perhaps it took three attempts before the bot was finally trained. That space between what chatbots say they‘ll do and what they…
Chances are most of us have interacted with a chatbot and ended up frustrated. The ones that repeats “I didn‘t understand that, please try again” three times in a row. Those have been rule-based systems or scripted and under-whelming today.…
We have all had the experience of assuming a chatbot is more intelligent than it actually is, until it shows us otherwise. When you request something that should be very easy to interpret, and the chatbot responds with whatever nonsense…
Ads on YouTube have spiraled out of control in India you click a share on a reel, and by the time the video has loaded you‘re subjected to a 30 seconds unfathamable ad on a product you would never use,…