Chromebook keyboard not working: Has your Chromebook keyboard suddenly stopped working? Was this the first time it happened or has it been going on for some time? Fixing problems with Chromebooks can sometimes be tricky. Fortunately, we are here to shed some light.
Is it hardware or software related? Here we find out. This guide will help you determine the root cause of your problems. If you’re lucky, you won’t have to spend money to fix it. For the lucky ones, we have offered several alternative options. Be sure to check them out.
How to fix Chromebook keyboard dysfunction
When you use a keyboard that doesn’t work, it’s frustrating. Luckily, we’ve created a Troubleshooting Guide to help ease your problems. Find out what your problem is so you can apply the solution right away.
Most of the time, problems are caused by software instability, and a quick reset can fix that. However, it can be hardware related, especially if your Chromebook has recently broken down or shows signs of physical damage. We’ll cover all of this, however, so you know what to do.
Denial of responsibility. Before proceeding with troubleshooting, we recommend charging or connecting your Chromebook to avoid potential problems.
Determine which function keys are working or not working as expected
The dedicated brightness and volume keys on Chromebooks, as well as the Back and Forward buttons, are often used to report problems. However, in 50% of cases, the problem is usually caused by the limitations set by Chrome OS.
Before performing a factory reset, check the settings listed below:
The brightness is already at the maximum limit
Minimum / maximum volume has already been reached
Your browser has no browsing history
If restoring to factory settings does not solve the problem, please contact the manufacturer to further resolve the problem. Check with your Chromebook manufacturer and model for help.
Fix other keyboard issues on your Chromebook
There are many reports of keyboard issues in Chrome OS. Fortunately, most Chromebook keyboard errors are software related. The bad news is that Fix usually resets your device.
Turn off your Chromebook and turn it back on after 5 seconds. Wait for it to load. Check if the keyboard is working properly.
Try switching to a guest account. Check keyboard operation. If everything works fine, delete the current account and add it manually. Check if it fixes the problem.
For problems with the owner account: Reset your Chromebook to factory settings.
Restart your Chromebook. Learn how easy it is to clean your Chromebook with Powerwash. If the problem persists, we recommend selecting the next option below.
Factory reset when Chromebook keyboard does not work
Sent to service (for Chromebooks with warranty)
About Chromebook keyboard malfunction, we’ve fixed some of the most common problems found online. Currently, the most common hardware issues that require warranty service are:
Some icons or function keys do not work
LED indicators not working (model based)
Physical damage to the keyboard
Duplicate characters can occur if the key is pressed.
Ghost typing (when random keys are pressed while typing)
After the deadline? What to do if your Chromebook keyboard does not work
Unfortunately, it costs more to repair or fix a Chromebook without a warranty than to buy a new one. If you are experiencing this dilemma and want to spend as little money as possible, check out the following tips:
Use the onscreen keyboard
The cheapest solution is here: you can use the on-screen keyboard with the built-in Chrome OS keyboard app. Here’s how to access it:
Sign in to your Chromebook. After logging in, go to the bottom right corner and click on Time.
Go to “Settings” and select “Advanced” and find “Accessibility”.
In the Accessibility section, select Access Control.
Find Keyboard and Text Input and select Turn on Keyboard on screen.
Buy a USB keyboard or wireless keyboard
If your Chromebook has multiple ports or supports Bluetooth, you can purchase a wired or wireless keyboard. Whatever your choice and budget, we are sure you will find it within $ 30.
Were you able to resolve your keyboard issues with our guide? Let us know in the comments! You were able to identify the root cause of your Chromebook keyboard malfunction.