Restaurant businesses face incredibly aggressive competition when they operate in major metropolitan cities, and the operational challenges faced by food service businesses are very different from the retail industry. To overcome these types of hurdles, business owners need a restaurant point of sale software specially designed to manage various operations. Restaurant management software is a specialized system developed according to the necessities of the food service industry in order to bring efficiency and make restaurants’ day-to-day activities easier so that business owners can concentrate on improving the quality of their services.
The ePOS system for restaurants offers many benefits to the owners. The software provides assistance in handling daily operations, but other features like inventory/stock management, tableside management, kitchen order management, shift management, menu management, and real-time reports help in the restaurant’s success. It is especially true during the COVID-19 period that many restaurants have to modify the way they used to control their operation and without restaurant point of sale software, it is challenging to manage.
Table of Contents
Managing restaurant inventory without a point-of-sale system is one of the challenging tasks in the food service industry because there are many items that are needed to prepare food, and tracking them is also necessary. Inventory management helps the restaurant owners to forecast the products required to keep the operation running. It also provides valuable information about the inventory status after everyday sales, which helps in better planning for the next procurement. All these tasks without a system are complicated to manage for the business owners because manually tracking everything is very time-consuming, and also margin of error is present.
The ePOS system for restaurants is the answer for all the inventory control and tracking issues. The system provides relevant information to restaurant owners about the current standing of inventory, products that are about to expire, and the stocks which are currently in a surplus position.
Table side management
Table management is one of the most important aspects that play a vital role in restaurant success. Effective table management through well-designed processes is one of the quickest ways to increase profit because it will help you serve more customers, which means more sales for the restaurant.
Without a doubt, the ePOS system for restaurants is an important asset when it comes to streamlining daily operations in the food service industry, and table-side management is an essential feature that is needed in restaurant point of sale software by the owners.
In a fast-paced business such as a restaurant, owners prioritize exploring ways to enhance their customers’ dining experience. Table side management benefits restaurant owners in a number of several ways for example
The restaurants can serve more customers by minimizing the time required for processing orders from table to kitchen, which means the eatery will fulfill more orders in peak hours. This efficiency can be easily achieved by the table-side management feature in the POS system. The waiters will be punching orders directly in the point of sale system at the customer table, and tickets will be forwarded to the kitchen, eliminating the process of recording information manually then inserting it in the system for creating orders.
Using this feature, the restaurant’s owner achieves the target of improving the service speed and can minimize the errors while taking orders, which is a typical case when the complete process is handled manually. The orders are directly placed in the kitchen from the customer table, eliminating the chances of entry errors.
The table-side management feature also helps the business owner in improving the customer dining experience by offering multiple services like quick table allotting, fast order taking, and checkout. This pleasant experience helps the owner to retain more customers, and their satisfaction with the services also helps in restaurant growth.
A cloud-based restaurant point of sale is a system that is designed specifically for the food service industry, and the complete management software is hosted over the cloud server rather than an on-premises physical system. Cloud-based restaurant management systems offer better advantages to business owners as compared to the traditional POS system. Using the cloud-based ePOS system, the restaurant owner can reduce the expenses of maintaining the IT infrastructure required in the traditional POS system and have better security features to safeguard critical business data. Some advantages of using the cloud-based restaurant system are as follows
The business owner can access the cloud-based restaurant POS system from anywhere on any device using the essential internet connection. This type of accessibility is not available easily in the traditional point-of-sale system. This vital feature also helps in table-side management, where waiters can punch customer orders directly into the POS system from the handheld device.
Low IT Infrastructure Cost
The service provider will handle all the expense, maintenance, and upgrades cost of keeping the ePOS system up and running. Restaurant owners will not have to allocate a dedicated budget to keep the IT infrastructure secure.
One of the important advantages of using restaurant management software is that it provides valuable insight about the business to the owner in real-time, which helps in making critical decisions. Restaurant owners will have access to different POS system reports, which will generate critical business insights information. Using various reports, the restaurant owner can also track the status of the inventory based on usage after each operation cycle is completed. Real-time analytics also provide valuable information about the sales, customer turnout, frequently ordered items, and many more, which can help owners in redesigning their business strategy for better growth.
The restaurant owner needs to use a dedicated point of sale system to manage their daily operations because there are various features in the restaurant POS software designed to make the restaurant’s day-to-day activities easier.