One UI 9 Warranty Menu: What You Need to Know

Last updated on September 11th, 2026 at 12:04 pm

In the background, Samsung has quietly overhauled how Galaxy users access device support, and the One UI 9 warranty menu is at the center of that overhaul. Breaking away from the traditional route of browsing Samsung Members to find a phone number, calling a service center, or searching for the receipt inside, One UI 9 Concierge services pulls together warranty information, diagnostics, and repair appointment scheduling in one easy-to-reach location within Settings. Having used an earlier version of Samsung’s support infrastructure, I found this was one of the more helpful modifications Samsung has ever made not anything showy, but definitely useful when it turns out your phone doesn’t work as it should.

This guide explains, point by point, what the One UI 9 warranty menu does, where it is, which gadgets can access it right now, and how it relates to the tools you were previously using. It also covers what to do if you don’t have it yet, since the service is still rolling out as of August 2026.

What Is the One UI 9 Warranty Menu?

The Samsung warranty menu might be one of your first experiences of a new dedicated “Warranty and care” menu at the top of Settings just below your Samsung Account tile. It combines the previous separate apps and phone-call tasks into one simple space: warranty coverage, Samsung Care+ access, hardware diagnostics, guided troubleshooting, and the ability to book a repair.

At a functional level, the menu shows you three categories of information:

• Coverage status. How much warranty time remains on the device you’re holding, and whether you qualify for Care+.
• Linked devices refers to any additional Galaxy hardware linked to your Samsung account that also has coverage.
• Support tools, diagnostics, Bixby-supported troubleshooting, and a “Request a repair” flow that automatically seats appointments at authorized service centers without a phone call

It came with the Galaxy Z Fold 8, Fold 8 Ultra, and Flip 8, all launching with One UI 9 preinstalled. Samsung has said it will roll it out to more Galaxy S and A series phones as they get One UI 9 ported on top of Android 17 updates, so if your device hasn’t received it yet, don’t consider it a bug: it’s normal.

Where to Find the Warranty Menu in One UI 9

If your phone has already received the update, the path is short:

1. Open Settings
2. Look to the bottom of your Samsung Account profile as shown.
3. Tap Warranty and care.

No need to download anything separately or install an app; it’s part of the Settings app itself. I observed that on devices that haven’t received the One UI 9 update, this entry doesn’t show up, not even at a deeper menu level to find in a submenu. Why the setting isn’t there for you is if it hasn’t arrived yet on your device’

How to Check Your Samsung Phone Warranty

Just a matter of seconds to check your Samsung mobile warranty through the one ui 9 warranty menu if you know where to spot it:

1. Navigate to Settings > Warranty and care.
2. The top section shows how much time is left on your device’s warranty.
3. Below that, it shows whether the device is already enrolled in, or eligible for, Samsung Care+.
4. Scroll to see more Galaxy devices associated with this Samsung account- phones, watches, Buds, and tablets – and their individual coverage status.

This is a useful improvement over the previous process, where checking your warranty status usually involved logging into Samsung.com in another tab, hunting through Samsung Members, or having an agent read out your IMEI number. I found that storing this info in Settings, rather than in a second app you have to open consciously, means people actually check it before their phone stops working.

What Information Does the Warranty Menu Show?

Beyond the basic coverage window, the menu surfaces a fair amount of practical detail:

• Time left on warranty for the current active device
• Eligible for or currently enrolled in Samsung Care+
• Initially, it also linked the device list with warranty/coverage/insurance details for separate watches and Buds or tablets registered to the same account.
• Diagnostic results for battery health, charging, touch response, sensors, network connectivity, security, and backup/restore of data
• Category troubleshooting for damage and repair, performance issues, and general phone usage, with guided steps and FAQs
• Estimated cost of repairs for the major components, listed alongside the more comparable without and with the addition of the Samsung Care+
• • Bixby integration for describing a symptom e.g. “battery draining fast” and receiving on-device instructions

That’s a worthwhile reason to point out repair cost comparisons. Instead of guessing whether it is a worthwhile optional extra, you can compare estimated part costs.

How to Check Warranty Status on One UI 9

The main steps for verification on One UI 9 are quite simple, but there are a couple of particulars that will be needed to get accurate information:

• Sign in to the correct Samsung account; warranty info isn’t stored on your device, but in your account registration.
• Open Settings > Warranty and Care and wait for the page to load; the data may just not be appearing.
• If you purchased the device second-hand or imported it, don’t be alarmed if the warranty registration info appears incomplete, as a mismatch with the product location can cause this.
• If you bought the device through a third-party dealer, the purchase date uploaded to Samsung’s backend might not match your receipt. This may make it look like your warranty window has been reset.

We’ve applied this flow to both a device registered through an authorized retailer and a second-hand device bought off an online marketplace ad, and the variation is clear-cut: the first device registered through the retailer showed a clean, accurate warranty length, whereas the second-hand device showed inconsistent information until we re-registered it under our personal account.

Does One UI 9 Show Warranty Expiration Dates?

Yes, but there is a wrinkle. While the One UI 9 warranty menu could display an exact calendar date (for all regions/builds), it instead shows the months remaining. Based on your purchase registration date, it will read something like “X months remaining” or “coverage remaining,” depending on the region.

In the case where the precise calendar expiration date is important, for example, before a repair decision in the vicinity of the cutoff date, it may be advisable to verify with Samsung’s official warranty lookup on their website, or by calling support directly, if the phone was purchased secondhand, imported, or via a retailer that didn’t have the purchase date in sync.

How to Check Samsung Warranty Without the Warranty Menu

Some Galaxy devices haven’t yet been upgraded to One UI 9, so it’s useful to be familiar with the old techniques in case;

• [Samsung?] website) in many regions, a warranty status lookup function for your device whereby you input the serial number or IMEI
• Samsung Members app– for a while now, there has been a part of the app known as “Get Help” or sometimes device info that lists the coverage status.
• Press the device’s diagnostic code on your phone (this process differs by country and carrier) to access the information stored on your device. Sometimes this may not show warranty information, though
• If the above fails, contact Samsung support and provide your IMEI or serial number via chat or phone.

These techniques should work no matter which One UI build you use. If you haven’t been updated to the new menu yet, they’re still a decent option. Security awareness of phishing attempts has become as important as warranty tracking these days. People have started pretending to be support calls and getting confidential details from users because of the impact of our article on How Phishing Attacks Have Evolved.

One UI 9 Warranty Menu vs Samsung Members

What I have seen causing a lot of confusion is whether the new warranty menu is just replacing Samsung Members. It isn’t—at least not yet.

Some of the diagnostics and help content in the warranty menu will, in fact, be from Samsung Members’ existing content, so it won’t be so simple to compare the warranty menu to Samsung Members’. From what I saw, it’s easier and quicker to go to the Settings menu for a simple diagnostics/test or warranty check, since you don’t need to open a separate app. However, Samsung Members has other features and content (like community discussion and promotional content) that the warranty menu doesn’t.

Why You May Not See the Warranty Option

If you’ve already been in Settings and you haven’t come across an entry for “Warranty and care”, then several other, more common device faults are much more likely:

• Your device isn’t on One UI 9 yet; this is by far the most common cause.
• You’re on an outdated Android version; even the feature you asked for is based on Android 17 / One UI 9.
• Regional rollout delays: Samsung, for example, mixes and matches new software updates across carriers and regions, so your device might get the patch or OS upgrade at different times depending on where you are in the world.
• Beta instability: A few users of One UI 9 Beta 5 have experienced the menu opening, but pages either stating “Can’t get warranty info,” or the selection being unresponsive when clicked.

What if you are already on a compatible device and you’ve done all the steps to ensure you’re on One UI 9, but the menu isn’t showing up? One possible step is to update Samsung Members and Settings via the Galaxy Store and restart the device.

Does the Warranty Menu Work on All Samsung Galaxy Phones?

No, not at the moment. As of August 2026, the One UI 9 warranty menu is available on the Galaxy Z Fold 8, Galaxy Z Fold 8 Ultra, and Galaxy Z Flip 8, all of which came with One UI 9 already installed. Samsung has said it will roll it out to additional Galaxy S and A series devices as they upgrade to One UI 9 via Android 17, though the schedule for older or more mid-range phones isn’t yet available.

Expect the feature to roll out over time if you have an older Galaxy phone, as new features often hit foldables first (probably because repair costs and hardware complexity make warranty + Care+ decisions more impactful for that user group).

One UI 9 Warranty and Repair Information

But since you’re not just checking status, the one ui 9 warranty menu is meant to guide you all the way through an actual repair decision:

• For hardware faults, including battery, charging, tactile, sensors, and network diagnostics.
• Browse issues by category: damage and repair, performance, or general use of the phone, with guided troubleshooting steps.
• Ask the Bixby button directly about one particular symptom and get guidance right on your device.
• Compare estimated repair costs with (line 1) and without (line 2) Samsung Care+ for major components.
• Book a repair at a Samsung ‘authorized service’ (receives repairs from Samsung directly – reference is given to innovative service), go through the “Request a repair” flow
• Select if you can‘t/anytime you‘re able to/have an issue that’s generalized by region, or know you will. Start by choosing the remote support session you want to begin. Don‘t Choose when you can‘t/anytime you‘re able to/has an issue that’s specialized by region, or know you will. Pick the remote support session you will want to begin.

I suspected this; having both the price comparison and appointment booking, along with the diagnostics screen, has cut out a lot of table tennis in the past. You’d run the diagnostics in one app, then look up the repair prices on the website, then ring up to book an appointment. Now it’s one single flow.

How to Verify Whether Your Samsung Device Is Under Warranty

To confirm current warranty status on a supported device:

1. Open Settings and go to Warranty and care.
2. Verify if the displayed coverage for your current device is accurate.
3. Compare the purchase date. If the pop-up window appears inaccurate, it may be due to 3rd-party retailer purchases and delayed registration sync-up.
4. Other linked devices (watch, buds, tablet): depending on the device, scroll to the linked devices section. Note that in some geo-bands/builds, peripheral coverage may display incompletely.
5. Another check you can do is cross-check that everything looks OK by searching various bits of information from the website warranty check, which they also provide as a second source.

For a more official summary of the feature’s design and intent, Samsung’s own Newsroom post on how the new menu makes caring for your device easier will be a helpful starting point directly from the manufacturer.

Common Problems With Samsung Warranty Information

A handful of issues show up repeatedly in early reports and beta feedback:

• Error: ‘ Can’t get warranty info. This can usually be attributed to software being in beta, or a problem with sync to the account:
• Incomplete peripheral information: Watches, Buds & tablets occasionally have incomplete or missing coverage info, as compared to the main phone.
• Purchase date mismatches, particularly for phones purchased through third-party retailers where the synchronization to Samsung’s backend failed
• Second-hand/imported device confusion: gray-market or region-mismatched devices may not conform to prevailing warranty policies and can lead to strange, confusing, or absent status messages.
• Unavailable menu options (specifically reported in Beta 5 builds and usually fixed in later BETA or stable builds)

Based on my experience, most of these errors are resolved by ensuring the signed-in user is a valid Samsung account and updating Samsung Members and Settings via the Galaxy Store. If the errors persist after rebooting and reopening the warranty menu, it is usually because of a sync glitch that hasn’t cleared.

Frequently Asked Questions About the One UI 9 Warranty Menu

A: [insert] What is the warranty for One UI 9? Q: What does the warranty menu on One UI 9 mean?
It’s part of Settings and aggregates warranty status, the Samsung Care+ plan, hardware diagnostics, troubleshooting, support via Bixby, and booking assistance for Galaxy devices linked to your Samsung account.

Where is the warranty menu in One UI 9?
Open Settings, then below your Samsung Account profile at the top of the app, you’ll see “Warranty and care.”

How do I verify my warranty status on a Samsung phone?
Go to Settings > Warranty and care to view your remaining warranty duration and Care+ eligibility, or use Samsung’s official website warranty lookup tool if the menu isn’t available on your device yet.

Check warranty status? Does your One UI 9 show warranty status?
Yes, the warranty menu shows your current device’s warranty period, whether it’s eligible for Samsung Care+, and the coverage status of other Galaxy devices under your current warranty.

When to check Samsung warranty duration?
Note that the menu displays remaining coverage time, not an absolute date, in each build. To find the exact expiration date, check the model on Samsung’s support website or call the company directly.

Unable to locate the warranty icon on my Samsung phone. Why?

In my search for instructions on where to find the warranty icon on my Samsung, the answer wasn’t stated clearly. If your device isn’t already running the One UI 9 update, it likely hasn’t received the feature yet. At launch, the feature supports a small group of devices and runs on One UI 9/Android 17.

Can I look up Samsung warranty on Samsung Members?
Yes. If you visit Samsung.com, you will find a warranty lookup tool that’s independent of Samsung Members and the warranty menu in One UI 9.

Is warranty information on One UI 9 working on all Galaxy mobiles?
Not quite. So far, it’s only confirmed on the Galaxy Z Fold 8, Fold 8 Ultra, and Flip 8, with wider deployment as more devices get One UI 9.

Final Thoughts on the One UI 9 Warranty Menu

The One UI 9 warranty menu is genuinely useful, not superficial. Combining warranty status, diagnostics, Care+ comparisons, and repair booking into a single Settings menu reduces much of the friction traditionally involved in deciding whether a phone issue is worth repairing, replacing, or handing off to support. It’s still early: device coverage is sparse, beta builds have revealed a few rough edges, and peripheral data isn’t always comprehensive, but the concept is solid.

If your device hasn’t gotten One UI 9, the old approaches (Samsung’s website, Samsung Members, or Telesales support line) remain much more effective for now. When your device does get the update, it’s still useful to visit Settings > Warranty and care at least once, even if nothing seems wrong right now;; knowing your cover status before you needing it tends to save time later.

Pranay Sai Aduvala

I’m a technology writer with a passion for AI and digital marketing. I create engaging and useful content that bridges the gap between complex technology concepts and digital technologies. My writing makes the process easy and curious. and encourage participation I continue to research innovation and technology. Let’s connect and talk technology!