For those of you who ever start Jira in the AM and look and think Where is everything that I worked on yesterday? you‘re not the only one. Jumping around to get to work in Jira appears straightforward, but there are a series of short cuts and menus that many users never stumble upon by accident. I have been through several teams while using Jira and the single largest productivity killer was not the software, but users clicking around for an hour trying to find issues they just worked on yesterday. This document is a comprehensive walk through.
Table of Contents
How to Navigate to Your Work in Jira
Jira keeps all the work centered on projects, boards, and issues (a.k.a. work items). Once you have this in place, going to work isn‘t a risk-free version of hide and seek.
Open Your Jira Workspace
First, sign in to your Jira Cloud site, which is typically yourcompany.atlassian.net, is your hub. It is the place where you start everything accessing a task or editing a sprint.
Use the Main Navigation
Jira also maintains a toolbar at the top of the page with quick links to your projects and filters. This bar also allows you to quickly create issues or access your notifications and settings directly without navigating through submenus (see navigateto your work on Atlassian‘s documentation). I observed that this toolbar alone dramatically reduced the “where is it” time that I spent each day.
Select Your Work
Click Your work (or in some cases, For you) on the navigation bar. This page displays threads, boards, and projects that you have recently interacted with, as well as your starred items. For a quick way to jump back into whatever you were doing right before the meeting, this is the most efficient one click option.
Use the Jira Sidebar to Find Your Work
The left sidebar is where most daily navigating to work takes place, once inside of a project.
Find Projects
Press the Projects icon here in the sidebar to get a list of all the projects you‘re able to access. If there are projects you use on a daily basis, pin them to the top of the list so that you don‘t have to search for them among the other projects.
Find Boards
Boards – inside any project, boards offer you the visual structure columns such as To Do, In Progress, and Done,. When using Scrum or Kanban teams, this is where the sprint work is stored.
Find Issues and Work Items
Each issue lives inside boards and backlogs. All kinds of issues will open directly from a board card, or if your team prefers spreadsheet to visual columns, you can open issues directly from list view.
How to Find Your Assigned Work in Jira
This is generally the actual point of navigating to work – to see what you‘ve been given, not everyone else‘s.
View Issues Assigned to You
According to your work, there is a filter (or a quick JQL search: assignee = currentUser()) that brings back only issues assigned to you in all projects you‘re involved in.
Find Your Open Work
Open work is any not getting done. Use the assignee filter in conjunction with a status filter to isolate only the active items.
Check Work by Status
You can dig in even further according to status- To Do,In Progress, In Review. This makes it easier to plan your day than just reacting to whatever is the loudest in slack.
How to Find Recently Viewed Work
Jira subtly saves all the issues you‘ve visited recently with probably my least used feature. The Recently Viewed section on the Your Work page displays issues, boards and projects in the order in which you viewed them most recently. In my opinion it‘s better than lists of bookmarked tickets Jira keeps a running list for you and automatically updates when you visit new ones.
How to Quickly Navigate to Jira Boards
If you bounce around the boards a lot, don‘t just click through your sidebar (or click it very carefully):
- Star your most frequent boards starred items appear in the sidebar at the top for instant retrieval.
- Foolproofsearch function if you want to do a quick search, you can use the search bar: just type a board name into the top search field and it will come up right away, even if you‘re in the middle of another task.
- Look at recent boards the search panel also displays boards you have opened recently, directly below your typed results.
How to Search for Work Items in Jira
Sometimes getting to work involves searching through hundreds of other tickets to find one particular ticket.
Use Jira Search
Press the / or search icon and type. With each word you type, Jira will display matching issues, boards, and projects without pressing enter.
Search by Issue or Work Item
Enter the issue key (e.g. PROJ-482) and it takes you directly to that ticket, best and fastest when someone throws a ticket number into a meeting.
Use Advanced Search
For anything more specific- for example, every bug I reported in the last week when a certain teammate was assigned- they have advanced search, with the logic written out in what at first appears as just plain English as a collection of short clauses. If, however, you‘d prefer to go beyond basic search, Atlassian provides this guide to using advanced search through JQL, which is admittedly pretty intimidating looking at first, but really is just plain-language logic written out as compressed formulas. In my experience, it took me probably twenty minutes to get used to the syntax, and I couldn‘t really understand why I was spending any time messing with the plain search bar.
Use Jira Filters to Find Your Work
Filters are saved searches and IMHO are one of the most useful tools to repeat path to work tasks.
- Build your filter, once (“my open bugs in Project X”) and save.
- Your saved filters are then accessible directly from the sidebar for on-the-spot searches.
- Share filters with your team so everyone‘s looking at the same view of “what‘s active”.
If you are managing a team then it’s worth getting this set up from the beginning- it saves everyone having to recreate the same search on a Monday.
Jira Navigation Shortcuts
Keyboard shortcuts make navigating to work noticeably faster once they’re muscle memory:
/– open quick searchgthend– go to dashboardj/k– move down/up through a list of issueso– open the selected issue.– open the quick actions menu
I started using / and j/k first since they cover most daily navigation, and picked up the rest gradually.
What to Do If You Cannot Find Your Work
Occasionally a ticket you know exisits just never appears. This is the order I would check things in.
Check Your Project Access
If you can‘t see a project at all, it probably means you do not have access (permissions). This is related to overall access management if your organization is lenient about who is able to access what, this might be indicative of how you manage access controls throughout the organization rather than just within Jira.
Check Filters
An active filter inherited from a previous search can stealthily hide tickets that do not fit the filter. Always clear filters before assuming a ticket is missing.
Check Issue Status
Resolv d/ closed issues sometimes disappear from default board views. Change your status filter to “all” to ensure the ticket isn‘t just filtered from the view.
Frequently Asked Questions
Q1: Most efficient method of getting in to a route to work in Jira in the first place in the morning?
Open the Your work page. It will show the to-do issues, recently visited issues, and starred boards together.
Q2: Is it possible to change the options displayed in my Jira sidebar?
Yes. Choose Customize sidebar to mute or reverse the order of the views you actually use.
Q3: What‘s the distinction between a basic search and a JQL search?
Simple search: Simple text matching. JQL (Jira Query Language): Combine fields, operators and conditions for more specific results.
Q4: Why can’t I see a project I know exists?
Most likely a permissions issue. Ask your Jira admin to check your project role.
Q5: Can I save a search so I donot have to do it every day?
Perform your search, and then select Save as from the options to make your search a reusable filter.
Q6: As a general rule, keyboard shortcuts are universal in Jira Software and Jira Work Management.
Mostly yes, with the exception of some app-specific shortcuts. You can find a list of them by pressing ? in either.
Q7: CanIview all my work from multiple projects at a glance?
Yes so even if you don‘t specify a project, you can run a JQL search (such as assignee = currentUser() ORDER BY updated DESC) to grab them all.
Q8: What was the fate of the legacy Jira navigation? A1: It was removed.
Atlassian sunsetted it entirely in 2020. However, if you‘re using an older bookmark or tutorial, this might not look like your current page.
Conclusion
Finding your way around Jira for work becomes much simpler when you stop using it as a filing cabinet and take advantage of the tools designed specifically for this challenge Your Work page, sidebar shortcuts, saving filters and creating JQL searches. If your organization is growing and Jira is playing a central role in how work gets assigned and tracked, you could even consider whether teams on the ground should be spending time configuring these workflows; in some cases, consulting experts to find the best AI development company to do this work may be valuable. For most individual users, however, ten minutes indexing favorite boards and creating a few saved filters is well worth it in the first week.
I’m a technology writer with a passion for AI and digital marketing. I create engaging and useful content that bridges the gap between complex technology concepts and digital technologies. My writing makes the process easy and curious. and encourage participation I continue to research innovation and technology. Let’s connect and talk technology!
